Privacy Policy

Updated at [Insert Date]

Monume (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, purchase a product, or interact with our services.

By accessing or using our services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy and our Terms of Service.

1. Definitions and Key Terms

To help clarify this Privacy Policy, here are some key definitions:

  • Company: When we refer to “Monume,” “we,” “us,” or “our,” it refers to Monume, which is responsible for your information under this policy.
  • Cookie: A small piece of data stored on your web browser that helps identify your session, provide analytics, and remember preferences such as language settings.
  • Customer: Any individual who purchases or interacts with Monume’s services.
  • Device: Any internet-connected device such as a phone, tablet, or computer used to access Monume’s website.
  • IP Address: A unique identifier assigned to your internet-connected device that can be used to determine your approximate location.
  • Personal Data: Any information that can identify an individual directly or indirectly, including name, contact details, and payment information.
  • Service: Refers to the Monume website and all related products, services, and content.
  • Third-Party Service: External partners, advertisers, and payment processors that help provide our services.
  • Website: The Monume website, which can be accessed via [insert URL].
  • You: Any person who visits or interacts with Monume’s services.

2. What Information Do We Collect?

We collect information when you interact with our website, place an order, subscribe to our newsletter, or contact our support team.

Personal Information You Provide:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Billing address
  • Payment details (credit/debit card information, processed securely through a third-party payment provider)
  • Account credentials (if applicable)

Automatically Collected Information:
When you visit our website, we may automatically collect:

  • Your IP address
  • Browser type and version
  • Pages you visit on our website
  • Time and date of access
  • Device type and operating system

Mobile Device Data (Optional):

If you use our services on a mobile device, we may request:

  • Location Data: To provide location-based services (you can disable this in your device settings).
  • Camera & Photo Access: If you upload images for customization purposes (optional).

3. How Do We Use Your Information?

We use the data we collect to:

  • Process and fulfill your orders
  • Provide customer support and respond to inquiries
  • Improve our products and services
  • Personalize your shopping experience
  • Send order confirmations and updates
  • Communicate promotions, offers, and newsletters (if you opt in)
  • Detect and prevent fraudulent transactions
  • Ensure compliance with legal obligations

You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails or contacting us at [Insert Contact Email].

4. How Do We Share Your Information?

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Third-party companies that help us process payments, fulfill orders, and improve our services.
  • Legal Compliance: If required by law, we may disclose personal information to comply with legal requests or protect our rights.
  • Business Transfers: If Monume is acquired or merged with another company, your information may be transferred as part of the business transaction.

5. How Do We Protect Your Information?

We implement security measures to protect your data, including:

  • Secure encryption for payment transactions
  • Limited access to personal data on a need-to-know basis
  • Regular monitoring for potential security vulnerabilities

Despite our best efforts, no system can be completely secure. If you believe your personal data has been compromised, please contact us immediately at [Insert Support Email].

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Restrict or object to certain data processing
  • Request a copy of your data

To exercise any of these rights, email [Insert Contact Email]. We will respond within the timeframe required by law.

7. Cookies & Tracking Technologies

We use cookies to:

  • Improve site functionality
  • Analyze website traffic
  • Personalize your experience

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain website functionalities.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices. We encourage you to review their policies before providing any personal information